Ok service at desk was great, service done to my BMW, was very quick, but I was very dissapointed on how I recieved my BMW back after testing. There were very noticable dirty hand prints all over my door panel and steering wheel, also scuff and boot marks on my lower door sill! I expected it to be at least cleaned up after the service was completed. Very dissapointed on how I recieved my vehicle!!!
Thank you for your input. This information will help us to meet customer expectations for the highest quality of vehicle service and repair. Every employee has been notified of this review, reminded of their responsibility to the customer and advised that we are all responsible for customer satisfaction.
- Mezzio Auto & Body Repair