My son had a flat tire and had TrippleA tow it to this shop, they didn’t have the tire size ok cool but my son asked if they could put the donut on so he could get home and they said no because they’re guys are leaving soon. I’ll never do business here after this was done to my son.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your visit and understand how frustrating it can be. As you mentioned, we did not have the tire you needed in stock and our technician's shift had already ended. We truly value every customer's needs and we're sorry to fall short in meeting your expectations. Thank you for your comments. As a result, we now have a better policy in place for situations such as this. We would love to have an opportunity to make things right. Please feel free to contact us at (203)- 729-5988 and ask for Matt. Again, we apologize for the inconvenience and thank you for bringing this to our attention.
- Mezzio Auto Care