Nobody at the counter, the only , two guys there but no one answers you , 15 mins just to have someone talk to me , to tell me , I had to wait 1:20 for emotion test , well, that was 1:35 mins than , not good
Ric, the entire staff is disappointed your visit did not meet your expectations. It is an extremely rare moment when there is no one at the service counter, however, it can happen on occasion. With respect to the wait time you encountered for an Emission Test, we are required to help residents needing a St. of CT Emissions test in the order that they come into the test center with each test requiring approximately 15 minutes. Today when you were here there were 4 vehicles ahead of yours which would be about an hour wait and 15 minutes for your test.
- Mezzio Auto Care