5

They performed a thorough repurchase inspection of a Toyota Tundra I was looking to buy. Their thoroughness allow me to make an informed decision on the purchase of the truck

Thank you Robert for the kind words. We hope our findings and the information Mezzio Auto Care provided were helpful.

- Mezzio Auto Care
5

Very pleased as usual with the service.

Thank you Pam and Tom !

- Mezzio Auto Care
2

This is the only time in my life I have felt compelled to respond a second time regarding any service performed. I sent an initial review of service recommedations made regarding my truck which included changing the front rod ends, shocks, coolant, brake fluid, transfer case lubricant and both differential lubricants last Wednesday. The list of repairs included: 1. shocks: outside was rusty but that does not relate to performance. There were no fluid leaks and no testing was done 2. Coolant:was already changed by you last year 3. Differential grease: was changed by Ford in September. 4. Brakes:were new in 2018 with new fluid. Your response to my initial review was that the technician accidentally checked the wrong box on the checklist. How many boxes? This was my second visit to your shop. I was pleased and returned but this time I just don't understand. I am not looking to post for a response. Just surprised and wanted to let you know. I though I had found a trustworthy place especially after talking about racing and cars.

Lee, thank you for helping to make Mezzio Auto and it's staff the best at what we do. The coolant flush recommendation was incorrect, a click on the wrong box in the digital inspection sheet was the cause. The recommendation for a brake fluid flush at 2 years and approx 30,000 miles since your last brake service is reasonable. A rusty shock as you point out does not directly indicate performance issues but it does indicate age and time. The considerable rust led us to recommend shocks, which on an F-350 that that we knew tows a race trailer, race car, and the support equipment necessary to compete does push the limits on the suspension and braking systems. The picture of the differential grease shows that it appeared dirty and our tech, based on the appearance, suggested the drain and refill. We could not have know that it had been done recently at the dealership and are surprised that the condition had deteriorated in that little time. Lee, please call or stop in and speak with our Service Manager, Jay, to help reconcile our missed opportunity to exceed your expectations for services and repairs at Mezzio Auto Care.

- Mezzio Auto Care
5

Always feel we get professional and efficient service. Our go to auto repair shop.

Thank you for the 5 star endorsement and review. Every day the entire staff at Mezzio Auto has one goal, exceed our customer's expectations. That is a very ambitious goal but we use honesty, empathy and teamwork to effectively meet the challenges of this goal. We may not get it 100% right 100% of the time but.... Joe and Leslie thanks again for noticing how hard our staff works toward that goal while maintaining over a 92 % customer satisfaction rating.

- Mezzio Auto Care
5

Very Satisfied, will bring my car in for the other repairs.

Laurel, thank you for the 5 star review. The entire staff works very hard to exceed every Mezzio Auto Care's customer's expectations ! Always let us know how we've done. THANKS !!

- Mezzio Auto Care
5

I have been doing business with Mezzio’s for years. They have always provide greatand friendly service. I would highly recommend them for all kinds of automotive services. They are also a AAA approved

Tony, thanks for the kind words and yes it has been MANY years that Mezzio Auto has been servicing your family's vehicles. Have a Happy New Year !

- Mezzio Auto Care
5

Always feel that the car care we receive at Mezzio’s is credible and fair. They only do what you ask them to do and will guide you through the necessary fixes to get your car in great operating condition. I highly recommend them as your go to car mechanic.

Thank you so much for the kind words and the 5 Star Review. Jeanne, Jay and Matt are Mezzio Auto Care's front line staff. They work very hard every day to schedule, coordinate, and return customer vehicles on the day promised at the price quoted, guaranteed ! More importantly, your comment " they will guide you through the necessary fixes..." is a take away that is so important but rarely mentioned. Mezzio Auto Care's Service Advisors are here to translate tech talk about your vehicle's repair or maintenance needs and help guide you in understanding what's wrong, why is this important to do, and what happens if you don't address the issue. Once again, thank you.

- Mezzio Auto Care
5

I appreciate that my auto was picked up and delivered on the day promised.

Gina thank you for the 5 star review and THANKS for the PIZZA !! The entire Mezzio Staff appreciates that you noticed how everyone at Mezzio Auto works hard to exceed every Customer's expectations and they wanted to let you know they loved the Pizza !! Thanks again.

- Mezzio Auto Care
5

repairs needed are repairs performed correctly, in a timely manner with no surprises!

Joan and William, thank you for the 5 star review ! And the reminder that performing regular maintenance and repairs on your family's vehicle will insure they always have safe and reliable transportation. Mezzio Auto's entire staff works hard to keep your family's vehicle running like new !

- Mezzio Auto Care
5

Mezzio's customer service is fantastic. They have always been courteous and gone above and beyond to accommodate me if I needed a lift to pick up my car.

Thomas, thank you, for the kind words and for taking the time to recognize the Mezzio Staff. Mezzio Auto Staff realizes how difficult it is to arrange for transportation to and from their home or work to get their family's vehicle serviced. Also, on occasion when those repairs will require more than one day to complete you can speak with Jay or Matt to arrange for a loaner car. Mezzio Auto is here to help... just ask

- Mezzio Auto Care
Mezzio Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Mezzio Auto Care (203) 729-5988 if you have any issues in accessing any area of our website.