I needed a new tire.I had a flat tire away from home and AAA came and put a donut on it for me.I called Mezzo's, went down and they needed to order me a tire.I asked for the price and they gave me one.I could only drive home as the donut was not good with the larger new tires I had bought 1,1/2 years ago.When the tire came in, I sat and waited while they were changing out my donut with my new tire.Alas, next came that I needed a new pressure hose as I probably broke it while driving on the flat.( approx 30ft ) from where I found it flat.That added more money to the bill! Then my car was all set so I paid my bill and left.Had a lot to do that day and the next so it wasn't until a few days later I opened my trunk and find my donut sitting in it!!!!!They hadn't even put the donut back where it belonged!!!!!!Not happy at all!!!
Mezzio Auto's entire staff has been made aware of your comments and we all offer an apology for our lack of follow through on returning your spare tire to the original position where AAA's tow truck driver removed it. If you would, please stop by the shop at your earliest convenience and our tech will return your spare to it's original position for you. Once again, Mezzio Auto offers a sincere apology and, as always, stands ready to satisfy our customers with service that will make them smile.
- Mezzio Auto & Body Repair